CANCELLATION POLICY

We understand that sometimes circumstances might change and delegates could require a cancellation and request a refund. The following cancellation policy applies to the MSA-AMC conference:

If written (email) cancellation notification is received:

• more than 30 days before the start of the conference (Monday, 9th December): 90% refund of fees (10% withhold for administrative costs)

• less than 30 days and more than 15 days before the start of the conference: 50% refund of fees

• less than 15 days before the start of the conference: no refund

• No-show: no refund

• Special circumstances (compassionate reasons): evaluated on a case-by-case basis